Terms & Conditions Policy (Lamp Shades, Copper Bottles & Wooden Trays)

1. Product Use

All products are handcrafted/curated items intended for personal use only. Slight variations in color, texture, size, and finish may occur due to the nature of materials like fabric, copper, and wood.

2. Orders & Availability

Orders are subject to availability. In rare cases of stock issues, customers will be informed and offered an alternative or refund.

3. Pricing

Prices are subject to change without prior notice. The price at the time of order placement will be considered final.

4. Shipping & Delivery

Orders are processed within standard timelines, but delivery dates may vary due to logistics or external factors beyond control. Delays may occur during peak seasons.

5. Returns & Replacements

Returns are accepted only for damaged, defective, or incorrect items reported within 48 hours of delivery with an unboxing proof. Used or altered products will not be eligible for return.

6. Care Instructions

• Lamp Shades: Keep away from moisture and direct sunlight.
• Copper Bottles: Regular cleaning required to maintain shine and hygiene.
• Wooden Trays: Avoid prolonged exposure to water.

7. Liability

We are not responsible for damage caused due to improper use, mishandling, or natural wear and tear of materials.

8. Support

For any queries or assistance, contact:

📧 sattvya.inovations@gmail.com